What do I need to know about importing/tariffs?

 

Thank you for showing interest in importing one of our Easy Sled kits.  Importing from Canada isn't complicated or difficult by any means, but given the current US tariff fees it will add costs. Transparency is important to us to ensure our customers understand the process and aren't met with unexpected surprises and to prevent any frustration with Easy Sled.  This is why we've prepared the information below for your consideration.
 

1. Who charges the tariffs and why - Tariffs are charged by the US government as a measure to encourage spending within the USA instead of importing products from other countries (ie: "Buy local").  The money is charged by the US Government and goes to the US Government.  Canada (nor Easy Sled) does not charge any sort of export tariff or fees - once you purchase a kit from Easy Sled there will be no additional costs from our side.
    

2. No refunds on refusals - If you refuse the delivery of your kit for any reason, we will not be able to issue a refund.  When a customer declines delivery, the courier simply abandons the package - we do not get it back. The best way to think of it is that Easy Sled has upheld our part of the deal - we shipped the product you purchased.  If you decline it due to tariffs or any other reason, that's a choice made by you.  We still absolutely stand by our product warranty and are happy to resolve issues with the product after delivery (ie: damaged in shipment, missing/damaged parts etc).  We won't leave you hanging and we can help you navigate any issues to the best of our ability , but we have to be clear that declined packages are non-refundable.
    

3. Import Costs

   • Import costs are separate from the original purchase price of the kit and are paid directly to the courier (who then passes it onto the US Gov't).  The courier will email you an invoice which must be paid before delivery.  We've seen fees of roughly $40-45 USD per kit in tariffs, plus $20-25 USD per package for the courier admin fees 

     • Detailed cost breakdown from a recent customers order (For reference only, costs will vary)

   • If there is an error on the tariffs charged (which is uncommon), you will need to work with the courier to correct it.  We have seen customers charged $200+USD in tariffs/fees when the courier makes an error on the import paperwork.  Also, keep in mind that if you delay payment too long, the courier may automatically abandon the package.  

     • If you are over-billed for your import, we have prepared information to work through that HERE
        

4. Shipping Costs to the US are almost always right around $18-19 USD ($24 CAD).  We have negotiated fantastic rates with UPS, and packages typically arrive to most areas in the US in 2-5 business days.  Shipping costs will be included as a line item in the quote if you decide to go ahead and fill out the form below.  You will have an opportunity to review before paying, but if you decide not to go ahead with the quote we would appreciate if you can let us know so we can cancel it.
    

5. VERY IMPORTANT - UPS Customs Emails
   Once your package is shipped, you will likely receive an email from UPS titled "UPS Needs Info for Customs Clearance - <YourTrackingNumber>".  Please do not open this link as it is only accessible once and we will be unable to upload the proper documentation on your behalf.  Please email us at easysled.ontario@gmail.com to let us know and we will upload the correct information that we have readily available.  We usually get the same email, but aren't always able to access it immediately.​
   ***If you happen to open the email, you can upload the Section 232 form found here: UPS_Section232_Filled.pdf

We hate that we have to make this so formal, but we are trying to ensure our US customers have all the information needed in order to help you understand the process and accept the risks before purchasing.  We do this to help avoid any surprises and.​ to make the process as clear as possible.

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Last updated: Dec 18, 2025